BearVPN Connection Drops, How to Fix?

If your BearVPN connection keeps dropping or disconnecting unexpectedly, don’t worry — this can usually be fixed by adjusting a few settings or checking your network. Follow the steps below to stabilize your VPN connection.

1. Check Your Internet Stability

A weak or unstable internet connection may cause VPN dropouts.

• Test your Wi-Fi or mobile data without BearVPN.
• If possible, switch to a stronger network or move closer to your router.

2. Switch VPN Protocols

Different protocols perform better on different networks.

• Go to BearVPN app settings.
• Switch between protocols (e.g., OpenVPN, IKEv2, WireGuard).
• Try reconnecting and see if the connection is more stable.

3. Change VPN Server

Overloaded or distant servers may cause disconnections.

• Open the BearVPN server list.
• Select another server (preferably closer to your location).

4. Disable Battery Optimization (Mobile Devices)

On some phones, battery saver settings can interrupt VPN connections.

• Go to your phone’s battery settings.
• Exclude BearVPN from battery optimization or background restrictions.

5. Check Firewall, Antivirus, or Other VPNs

Security software or competing VPN apps may conflict with BearVPN.

• Temporarily disable firewalls/antivirus and test the connection.
• Ensure no other VPN is running in the background.

6. Restart Device and Router

• Reboot your phone/computer.
• Restart your Wi-Fi router to refresh the network connection.

7. Update or Reinstall BearVPN

• Make sure you’re using the latest app version from the official app store.
• If issues persist, uninstall and reinstall BearVPN, then log in with your account.

8. Contact Our Support Team

If your connection still drops after trying the above steps:

• Reach out to BearVPN Support via the app or our official support page.
• Share details such as your device, operating system, server location, and when the drops occur.

Updated on: 19/09/2025